major outage on content availability following an incident on our storage system
Incident Report for miLibris
Everything is now up and running. Our core storage array started to malfunction around 4:00am this morning, making our data partially unavailable for the rest of our services. The root cause appears to be a hardware bug on the controller managing the array, and we are starting an in-depth analysis to determine the next corrective actions.
Posted Nov 05, 2021 - 09:21 CET
A fix has been implemented and we are monitoring the results.
Posted Nov 05, 2021 - 08:30 CET
We are currently investigating this issue.
Posted Nov 05, 2021 - 07:35 CET
This incident affected: API (v4.x, v3.x), Content Delivery Network (FR, US, CA, NL), Console (Console, Multimedia Editor), and Publication, Static.